FAQs

Getting Started

  • If you are a bit nervous about taking a reformer class for the first time, we recommend starting with the Reformer First Timer Class. This session introduces you to the machine, movements, and exercises, providing essential information for safe practice. It’s an interactive class where questions are always welcome. You’ll leave feeling more confident on the reformer and ready for future classes, and it’s a great opportunity to make new connections!

    If you’re ready to jump right in, feel free to browse the class descriptions on our schedule and select the one that resonates with you. We recommend arriving a bit early, especially for your first class, so you can inform the instructor and receive assistance as they show you around. Each instructor is attentive to every participant and takes the time to explain exercises and transitions in detail.

  • New to Pilates? → First Timer
    Want a balanced full-body class? → Move & Groove
    Want slower, controlled movement? → Slow & Focus
    Want slower pace with longer stretch? → Flow & Stretch / Yin
    Want more intensity? → Power & Burn / Intense & Sculpt
    Want cardio? → Cardio & Jump
    Want specific muscles group? → Core & Glutes / Upper Body
    Want to move at a more affordable rate → Community

    We recommend checking out our Classes page which has all the descriptions of each classes.

  • Grip socks are mandatory for all classes to ensure students' safety on the reformer machine. Wear comfortable clothes that you can move freely in. You’re welcome to bring a water bottle and a towel. We also have a filtered water fountain for convenient refills. Grip socks are also available to purchase at the studio.

  • Yes, wearing grip socks is mandatory for all classes to ensure your safety and sanitation purposes. If you forget yours, you can purchase a pair at the reception desk.

  • Wear whatever you feel comfortable moving in, whether that’s leggings, shorts, sweatpants, or a loose-fitting top. Just avoid anything overly loose or flowy that could get caught in the Reformer springs or interfere with your movement.

    Please avoid jeans or clothing with zippers, buckles, buttons, or other sharp or hard details that could damage the Reformer upholstery. We also recommend removing bulky jewellery before class.

    If you have long hair, please tie it back securely to keep it out of the way and prevent it from getting caught in the Reformer springs or moving parts.

    And don’t forget your grip socks! They’re required for all Reformer classes and are available for purchase at the studio.

  • We recommend arriving 10 minutes before your class starts. Our studio doors open approximately 15 minutes before class, so please allow enough time to check in, get changed if needed, and get settled.

    To save time, please make sure your waiver is signed before arriving. You’ll need to be on your Reformer and ready to begin at the scheduled class start time.

    Late arrivals are not permitted, as entering after class has started can disrupt the instructor and other clients. If you’re unable to arrive on time, please cancel your booking in advance to avoid any applicable late-cancel or no-show penalty and fees.

  • If it’s your very first time on the Reformer, we recommend starting with our Reformer First Timer class. It’s specifically designed to introduce you to the equipment, explain how the Reformer works, and walk you through foundational exercises so you can learn how to move safely and confidently.

    If you can’t attend a First Timer class, you’re welcome to try one of our beginner-friendly classes, especially those with a slower pace or lower intensity to help you ease into your practice. Just let your instructor know before class that it’s your first time so they can help you get set up and provide any additional guidance you need.

    For your first class, take your time and listen to your body. It’s completely fine to take a break or modify an exercise when needed. Your instructor is there to guide you, help with your form, and offer adjustments throughout class. Safety and proper form always come first.

  • Not at all! If it’s your first time using the Reformer, just let your instructor know when you arrive. They’ll walk you through how the equipment works, help you get set up, and adjust your footbar and springs as needed before class begins. No prior Reformer experience is required.

  • Yes, you can, but I’d recommend choosing a beginner-friendly class for your first few sessions, especially one with a slower pace or lower intensity. You don’t need prior Reformer experience to join a regular group class.

    Just let your instructor know that you’re new to the Reformer when you arrive. They can help you get set up, explain the equipment, and provide extra guidance throughout class. Start at your own pace, take breaks when needed, and focus on learning the movements and getting comfortable with the Reformer.

  • If you have an injury, physical limitation, or anything else that may affect your movement, please let your instructor know before class. They can help you modify exercises and provide alternatives where appropriate.

    Every body and situation is different, so if you’re unsure whether Reformer Pilates is suitable for you, we recommend checking with your healthcare professional before participating. Your safety comes first, and we encourage you to listen to your body throughout class and take breaks whenever needed.

  • Please book online prior to class. You may book classes and buy packages/memberships on our app by searching "Ki Movement" in the App Store OR you can book on our website.

  • Please check in at reception when you arrive, before heading into the studio. This helps us make sure you’re properly checked in for your class.

    If you’re taking two classes back-to-back, please remind our staff to check you in for your second class as well.

    If you arrive and your instructor is already in the studio, please make sure that you are properly checked in for your class before taking your spot on the Reformer.

  • We’re located on McCaul Street, just a few steps from Queen Street West. The building entrance is always locked, so an access code will be sent to you in your booking confirmation email.

    Once inside the building, our studio doors open approximately 15 minutes before your class starts. We recommend arriving about 10 minutes early so you have time to enter, check in at reception, and get settled before class.

  • With a variety of Reformer Pilates classes at Ki Movement, you can choose based on your experience level, how you’re feeling that day, and what you’d like to focus on.

    New to Reformer Pilates? Start with our First Timer class, or try a beginner-friendly class such as Flow & Stretch, Slow & Focus, or Move & Groove. These classes offer a slower pace or lower intensity, making them a great way to get comfortable with the Reformer.

    Looking for a specific focus? Try Core & Glutes or Upper Body for targeted strength work, or Flow & Stretch and Reformer Yin for slower, more restorative movement.

    Ready for more intensity? Power & Burn, Cardio & Jump, and Intense & Sculpt offer a faster pace and higher intensity for those looking for more of a challenge.

    Not sure where to start? Check the class description for the level, pace, and intensity, and don’t be afraid to try different classes and instructors. You may find that you enjoy different styles depending on what your body needs that day.

  • New to Pilates? → First Timer
    Want a balanced full-body class? → Move & Groove
    Want slower, controlled movement? → Slow & Focus
    Want slower pace with longer stretch? → Flow & Stretch / Yin
    Want more intensity? → Power & Burn / Intense & Sculpt
    Want cardio? → Cardio & Jump
    Want specific muscles group? → Core & Glutes / Upper Body
    Want to move at a more affordable rate → Community

    We recommend checking out our Classes page which has all the descriptions of each classes.

  • Absolutely. We encourage you to modify exercises whenever needed. Your instructor can offer different options based on your experience level, how your body is feeling that day, or any injuries or physical limitations you may have.

    If an exercise doesn’t feel right, let your instructor know or take a break. There’s no need to push through discomfort. Our goal is to help you move safely, build strength, and feel confident on the Reformer.

  • If you have an injury, please let your instructor know before class starts so they can help you modify exercises and offer appropriate alternatives. Your instructor can also help you adjust your setup or range of motion when needed.

    Please listen to your body throughout class and let your instructor know if something doesn’t feel right. We want you to feel challenged, but never at the expense of your safety. If you’re recovering from an injury or are unsure whether Reformer Pilates is appropriate for you, we recommend checking with your healthcare professional before participating.

  • Absolutely! You’re welcome to book multiple classes, including back-to-back classes, as long as there’s availability and your credits or membership allow it.

    If you’re taking two classes back-to-back, let our reception team or instructor know when you arrive so we can make sure you’re properly checked in for both classes.

    If you’re newer to Reformer Pilates or trying two different class styles in one day, listen to your body and give yourself a break between classes if needed. There’s no need to push through fatigue.

  • Yes! Our Reformer Pilates classes are suitable for beginners, and you don’t need previous Pilates or Reformer experience to get started.

    If you’re completely new to the Reformer, we recommend starting with our First Timer class. It’s designed to introduce you to the equipment, foundational movements, and basic Reformer setup in a supportive environment.

    You can also join our regular group classes. For your first few sessions, consider classes with a slower pace or lower intensity, such as Flow & Stretch, Slow & Focus, or Move & Groove. Just let your instructor know that you’re new when you arrive so they can help you get set up and provide extra guidance throughout class.

    If you prefer more personalized instruction, you can also book a Private 1:1 Reformer Pilates session with an instructor. This is a great option if you’d like more individual guidance, want to build confidence on the Reformer before joining group classes, or have specific goals you’d like to work on.

    Every class can be modified to suit your experience and how your body feels that day. Start at your own pace, take breaks when needed, and focus on learning the movements rather than keeping up with everyone else.

  • Yes! Our Reformer Pilates classes are designed for a range of fitness levels and experience. You don’t need to be particularly flexible, strong, or experienced to join us.

    With different class styles, paces, and intensities on the schedule, you can choose a class that matches how you’re feeling and what you’d like to work on. Some classes offer a slower pace and more focused approach, while others are faster-paced and more challenging.

    Exercises can also be modified throughout class to suit your experience, ability, or how your body feels that day. Your instructor can offer different options and help you adjust your setup, range of motion, or resistance when needed.

    Whether you’re just getting started, returning to movement, or looking to challenge yourself, you can find a class that works for you. We encourage you to move at your own pace and focus on quality movement and proper form rather than keeping up with anyone else.

  • Our classes are designed for different experience levels, paces, and intensities, so you can choose based on where you are in your Reformer Pilates journey and how you’re feeling that day.

    New to Reformer Pilates? Start with First Timer, or try a beginner-friendly class such as Flow & Stretch, Slow & Focus, or Move & Groove. These classes offer a slower pace or lower intensity, giving you more time to get comfortable with the Reformer and learn the movements.

    Have some Reformer experience? You can explore classes such as Core & Glutes or Upper Body for a more focused workout, or try different class styles depending on what you’d like to work on.

    Looking for more of a challenge? Power & Burn, Cardio & Jump, and Intense & Sculpt offer a faster pace and higher intensity for those who want to push themselves.

    You can always modify exercises throughout class, so don’t worry if a class feels outside your usual routine. Check the class description for the pace and intensity, and let your instructor know if you’re new or have any questions. Trying different classes and instructors is also a great way to discover what works best for you.

  • Our instructors primarily guide classes through clear verbal cues, helping you understand the setup, movement, and proper form throughout class. When helpful, they’ll demonstrate an exercise or part of a movement so you can better understand what to do.

    Our instructors each have their own teaching style, but all are experienced in using verbal cues to guide you through class. They also move around the room to check in, offer corrections, and provide hands-on adjustments when appropriate.

    If you’re new to Reformer Pilates, don’t worry if you don’t get every movement right away. Let your instructor know that it’s your first time, and they’ll provide additional guidance and modifications as needed.

  • Absolutely! You can take the same Reformer Pilates class more than once a week, as long as there’s availability and your credits or membership allow it.

    Repeating a class can actually be a great way to become more familiar with the exercises, build consistency, and notice your progress over time. You may also find that the same class feels different depending on the instructor, your energy, and how your body is feeling that day.

    As always, listen to your body and give yourself time to recover between classes, especially if you’re taking higher-intensity sessions.

  • Yes! While each class has a clear focus and intention, the exercises, sequencing, and programming can change from week to week.

    At Ki Movement, we encourage our instructors to bring their own creativity into their class planning. You may take the same class each week, but the movements and combinations won’t necessarily be the same. This keeps your practice feeling fresh, fun, and engaging while still giving you the consistency of a class format you know and enjoy.

    It’s something our community loves about Ki Movement. We often hear from clients that they appreciate the variety and never quite know what their instructor has planned for them next!

    Each instructor also brings their own personality, teaching style, and creative approach to class, so you may find that the same class feels a little different depending on who you take it with.

  • Absolutely. If an exercise doesn’t feel right for your body, you can modify it, choose an alternative, or take a break. You never need to push through pain or discomfort just because an exercise is part of the class.

    Let your instructor know if something doesn’t feel right and they can suggest a different option or help you adjust your setup, range of motion, or resistance. You’re also welcome to choose a modification that you know works well for your body.

    Our goal is to challenge you while keeping movement safe, intentional, and appropriate for your body that day. Listening to your body is always encouraged at Ki Movement.

Classes

The Studio

Still have questions?

Email us at hello@kimovementstudio.com

  • We are located in the iconic Malabar Building at 14 McCaul St #202, Toronto, ON M5T 1V6, near Queen St W and University Ave. Conveniently within walking distance from Osgoode Station. Please note that we are on the second floor, and there is no elevator in the building. A door code is needed to access the building. Please check your class booking confirmation email to get your code.

  • We offer Reformer Pilates classes 7 days a week, with morning, daytime, evening, and weekend classes available.

    The studio opens 15 minutes before each scheduled class and remains open for approximately 15 minutes after class. Please note that the studio is closed when classes are not in session.

    For our most up-to-date class times and availability, please check our schedule.

    Accessing the studio: You’ll need a door code to enter the building. The access code is included in your class booking confirmation email, so please check your email before arriving.

  • There is paid street parking available near the studio, as well as paid parking lots in the two buildings directly across from Ki Movement.

    Parking availability and rates may vary, so we recommend checking the posted signs and parking meters when you arrive.

  • Ki Movement is conveniently located in downtown Toronto at 14 McCaul Street, just steps from Queen Street West, OCAD University, and the Art Gallery of Ontario.

    You can reach us easily by TTC subway, streetcar, and bus. The closest subway stations are Osgoode Station and St. Patrick Station, both within walking distance of the studio. Several streetcar and bus routes also run nearby.

    For the most accurate route and travel time based on where you’re coming from, we recommend using Google Maps or the TTC trip planner before your visit.

    Once you arrive at 14 McCaul Street, follow the building access instructions in your class confirmation email. You’ll need your door code to enter the building.

  • The common washrooms are located just outside the studio. Please note that we do not have shower facilities. We offer a filtered cold water dispenser for you to refill your water. While we do not have lockers, you’re welcome to bring personal items into the classroom and place them in the cubbies. Also, please be aware that the studio doors are locked once the class begins.

  • At our studio, we proudly use Balanced Body Allegro 2 Reformers, widely regarded as the best in the industry. We believe in providing our students with the highest quality equipment, ensuring a safe and effective Pilates experience. The Allegro 2 combines exceptional craftsmanship with innovative design, making it intuitive and easy to use. We are committed to helping you achieve your goals, and that starts with offering only the best for our students.

  • No, we are a cashless. Please email us if you require assistance with online payment at hello@kimovementstudio.com

  • To respect everyone’s privacy, filming in class is not permitted unless pre-authorized in advance by management. If you are a content creator and would like to film, please email us at hello@kimovementstudio.com to discuss options.

  • Yes, you’re welcome to bring your phone to class. To help keep the studio focused and enjoyable for everyone, please keep your phone on silent and put it away during class.

    If you need to keep your phone on for a specific reason, please let your instructor know at the start of class. If your phone rings during class, your instructor may ask you to silence it.

    We understand you may want to capture a few moments at the studio! You’re welcome to take photos before or after class, as long as anyone else in the photo is comfortable being included. Please avoid taking photos or videos during class unless you have permission from the instructor and anyone who may be captured.

    If you need to take a phone call during class, please step outside the studio to take the call so it doesn’t disrupt the class.

  • Yes, please! To help keep our space clean, kindly leave your shoes in the tray at the entrance and wear your grip socks for class (mandatory). If you forget your grip socks, you can purchase a pair at the reception desk.

  • Yes. There is a washroom located just outside the studio where you can change before or after class.

    If possible, we recommend arriving already changed and ready for class, especially during busier times. If you do need to change at the studio, please arrive a little early to give yourself enough time to get settled and be ready on your Reformer when class begins.

  • Booking a class at Ki Movement is easy! You can book directly through the Ki Movement app or our website.

    We recommend using the Ki Movement app for the easiest way to manage your practice. You can browse the class schedule, book and manage your classes, join waitlists, manage your account, and keep track of your class credits and membership. You can also join studio challenges, track your milestones, and stay on top of your movement goals, all in one place.

    Simply choose the class and time that work for you and follow the prompts to book your spot. If a class is full, you can join the waitlist and you’ll be automatically added if a spot becomes available.

    We suggest booking your classes in advance to make sure to get into your favourite classes.

  • f a class is full, you can join the waitlist through the Ki Movement app or website. It’s a great way to increase your chances of getting into a class if another client changes their plans.

    If a spot becomes available, clients on the waitlist are automatically enrolled based on their position on the list. Automatic waitlist enrollment closes 1 hour before class starts. You’ll receive an email and text notification if you’re successfully enrolled, using the contact information linked to your account.

    Once you’re enrolled, the booking is treated like a regular class reservation and our cancellation policy applies. If you’re no longer able to attend, please cancel at least 6 hours before class to avoid a late-cancel fee and loss of your class credit. If you’re on the waitlist and can no longer attend, please remove yourself from the waitlist as soon as possible.

    If a spot becomes available less than 1 hour before class, automatic enrollment is closed. You can still check the schedule and book the spot manually if it’s available.

  • Late Cancellation:
    To allow others the opportunity to attend, we kindly ask that you cancel at least 6 hours before class to free up your spot and return the class credit to your account. Cancellations made within 6 hours of the class will result in forfeiting the credit, along with a $10 late cancellation fee. Failure to cancel will incur a $20 No-Show fee, in addition to losing the class credit. Additionally, if you arrive late and are unable to enter the building, it will be treated as a No-Show.

    No-Show Fee: If you do not cancel your class booking and fail to attend, you will incur a $20 no-show fee. This fee will be applied in addition to the loss of class credit. Please remember to cancel any bookings for classes you are unable to attend.

  • Please arrive 10-15 minutes before class. If you are late, the classroom door will be closed, and entry will not be permitted to avoid disrupting other students and the instructor. A late or no-show penalty will apply, resulting in the loss of that class credit. If you know you won’t arrive on time, please cancel your reservation in advance.

  • No, classes included in a purchased class pack or membership are non-transferable. However, you can purchase a single Drop-In for Guest and register them for a class.

  • Yes, you can find the expiry date for each class pass on the Pricing page. Additionally, you can check the expiry dates of your purchased passes directly in the app.

  • You can book classes in advance through the Ki Movement app or our website. The exact booking window depends on your membership or class package.

    Ki Movement members receive 3-week early booking access, giving you a head start on securing your preferred classes and times.

    If you’re booking with a regular class pack or drop-in, you can book once the class becomes available to you in the schedule.

    If you have a class, time, or instructor you especially love, we recommend booking early, as popular classes can fill up quickly. The Ki Movement app makes it easy to check the schedule and plan your classes ahead of time.

  • Yes! You can cancel or change your booking through the Ki Movement app or website, as long as you do so outside our cancellation window.

    We ask that you cancel or make changes at least 6 hours before class. Cancellations made within 6 hours of class are considered late cancellations and are subject to a $10 late-cancel fee, and the class credit will be used. No-shows are subject to a $20 no-show fee and the class credit will also be used.

    If you know you can’t make it to class, please cancel as early as possible. This gives someone on the waitlist a chance to take your spot and helps us keep our classes running smoothly.

    The easiest way to manage your bookings is through the Ki Movement app, where you can view your upcoming classes and make changes directly from your account.

  • We always do our best to keep every class on the schedule and running as planned. However, there may be times when unexpected circumstances, such as instructor illness or injury, emergencies, or severe weather, make it necessary for us to cancel a class.

    If Ki Movement needs to cancel a class, we’ll notify you as soon as possible by email or text using the contact information linked to your account.

    Your class credit will be returned to your account, so you can use it to book another class.

    We understand that you’ve made time in your schedule to come to class, and we’ll always do our best to provide as much notice as possible if a cancellation is necessary. Thank you for your understanding when circumstances are outside of our control.

Booking

  • Your Ki Movement membership runs on a 30-day billing cycle, starting from the date your membership begins. It does not reset at the beginning of each calendar month.

    For example, if your membership starts on September 2, your next billing date will be around October 2, and your next cycle will begin from there. Your monthly class allowance refreshes with each new membership cycle.

    If you freeze your membership, your billing cycle is paused for the duration of the freeze. Any remaining time or unused days from your current cycle are preserved and carried forward when your membership is reactivated.

    You can view your membership details, upcoming billing date, and class credits anytime through the Ki Movement app.

  • Unused membership class credits do not roll over to your next membership cycle. Your class credits refresh at the start of each new 30-day membership cycle, so we recommend booking your classes throughout the month to make the most of your membership.

    If you’re unable to use all your credits during a cycle, they’ll expire when that cycle ends. Credits are not transferable or refundable.

    If you have questions about your credits or membership cycle, you can check your account anytime through the Ki Movement app or reach out to our team.

  • If you have a monthly membership, you can request up to four membership freezes per calendar year, for a total of 60 days maximum. Each freeze must be at least one week.

    To help us process your freeze before your next billing date and prevent an automatic charge, please provide at least two weeks’ notice whenever possible.

    To request a freeze, email us at hello@kimovementstudio.com and include the exact start date and end date you’d like your membership to be frozen. We need both dates to process your request and make sure your membership cycle is adjusted correctly.

    When your membership is frozen, your membership cycle is paused. This means your next billing date may shift depending on when your freeze begins and ends.

  • If you’d like to cancel your membership, please email us at hello@kimovementstudio.com. This is the only way to submit a membership cancellation request.

    New monthly memberships have a 3 paid-month minimum commitment, so cancellation requests can only take effect after the minimum commitment has been completed.

    Once your cancellation is processed, your membership will remain active until the end of your current paid cycle. You’ll be able to use any remaining class credits during that cycle, but unused credits do not roll over once the membership ends.

    Just need a break? Consider freezing your membership instead. If you’re travelling, have a busy period coming up, or simply need some time away from your routine, a membership freeze lets you pause your membership and pick it back up when you’re ready, without having to start over.

    Please see our Membership Freeze Policy for eligibility and freeze limits.

  • New monthly memberships have a 3 paid-month minimum commitment. Your membership is billed monthly according to your membership cycle, and you’ll receive your monthly class allowance at the start of each 30-day cycle.

    After completing the 3-month minimum, you can continue your membership month to month or cancel according to our membership cancellation policy.

    If you need to pause your membership during your commitment, you may be eligible to freeze your membership according to our freeze policy. Freezing pauses your membership cycle rather than cancelling it.

  • Absolutely! You can upgrade to a higher membership tier if you’d like more classes each month.

    If you decide you’d like to upgrade, email us at hello@kimovementstudio.com and we’ll help you make the change. Your upgraded membership will be adjusted based on your current membership cycle, so you don’t have to wait until your next billing date.

    Upgrading can be a great option if you find yourself regularly using all of your monthly classes or want the flexibility to book more often. Your membership perks, including early booking access and member discounts, will continue with your upgraded plan.

  • Yes, you can request to downgrade to a lower membership tier after completing your 3 paid-month minimum commitment.

    To request a downgrade, email us at hello@kimovementstudio.com and let us know which membership you’d like to switch to. We’ll help you make the change and confirm when the new membership will take effect.

    If you’re finding that you’re not using all of your monthly classes, downgrading can be a good way to keep your membership while choosing a plan that better fits your current schedule.

    If you only need a temporary break from classes, you may also want to consider freezing your membership instead.

  • Join our vibrant community and enjoy the exclusive benefits that come with our monthly membership:

    • 10% off credit top up for yourself

    • Early Access to Class Booking (3-week earlier)

    • 10% Off Select Ki Movement Merchandise

    • Discounts on Special Events and Workshops
      Enjoy up to 50% off select special events and workshops.

    • Exclusive Invitations to Ki Social Events (members only)

    • Get 20% off on any merchandise at the studio on your birthday and receive a complimentary guest credit so you can invite your friend to join you for class on your birthday week.

    • Special Rate on Private Group Bookings
      Planning an event? Members receive preferred pricing on private group classes

    • Surprise Guest Credits
      Enjoy occasional guest credits so you can bring a friend to experience a class with you.

    Click here for more details of the perks.

  • Absolutely! If you use all of your monthly membership credits before your next membership cycle, you can purchase Class Credit Top-Ups to keep your routine going.

    Monthly members receive 10% off Class Credit Top-Ups automatically, so there’s no code needed. Simply purchase your top-up through the Ki Movement app or website, and your member discount will be applied.

    If you find yourself regularly using more classes than your membership includes, it may be worth considering an upgrade to a higher membership tier.

  • If your membership payment doesn’t go through, we’ll notify you so you can update your payment information and take care of the outstanding balance.

    Please update your payment details as soon as possible to keep your membership active and avoid interruptions to your class bookings or membership benefits.

    Keep an eye on your card’s expiry date, too. If your credit card is expiring soon, make sure to update your payment information in your account before your next membership payment is due.

    If you’re having trouble updating your payment information or have questions about a failed payment, email us at hello@kimovementstudio.com and we’ll be happy to help.

  • No. Membership credits are non-transferable and can only be used by the member they’re assigned to. They can’t be shared or transferred to another person.

    Want to bring someone with you? Members can purchase guest credits to invite a friend or family member to class. We also occasionally surprise our members with complimentary guest credits as part of our membership perks!

    Make sure you’re signed up for our newsletter so you don’t miss notifications about complimentary guest credits, special member perks, and other Ki Movement updates.

    Guest credits are a great way to introduce someone new to the Ki Movement community and experience a class together.

  • Both memberships and class packs give you access to Reformer Pilates classes at Ki Movement, but they work a little differently.

    Monthly Memberships
    Memberships are designed for a more consistent practice, with a set number of classes included in each 30-day membership cycle. The per-class rate is lower than our regular class packs, so you can save more when you’re coming regularly.

    Having a set number of classes each month can also make it easier to build movement into your routine, stay consistent, and make your Pilates practice a regular part of your week.

    Memberships also come with additional perks, including 3-week early booking, 10% off Class Credit Top-Ups, 10% off merchandise, guest credits, birthday perks, and other member benefits.

    New monthly memberships have a 3 paid-month minimum commitment and then continue month to month. You can also freeze your membership when you need a break, subject to our freeze policy.

    Class Packs
    Class packs are a more flexible option if you don’t want a monthly commitment or your schedule varies. You purchase a set number of classes upfront and use them whenever it works for you, subject to the pack’s expiry date and booking availability.

    Class packs can be a great option if you’re visiting Toronto, have a less predictable schedule, or simply prefer to book classes as you go.

    Not sure which is right for you? If you know you’ll be coming regularly each month and want to save on your classes while building a consistent routine, a membership may be a good fit. If you prefer flexibility or aren’t ready for a monthly commitment, a class pack gives you more freedom to book as you go.

Memberships